Support

Last updated: November 5, 2026

Email support@experto.sa with your device type, app version and what happened. Never send passwords or private keys.

Common connection problems

Check that the server is running, the port is right (usually 22) and your network doesn't block it. If authentication fails, check the username and that your public key is in authorized_keys on the server.

Host key changed warning

Don't dismiss it before checking with the server's admin: the server may have been reinstalled, or someone may be intercepting the connection.